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high importance⚑ 10 shortcuts5 subtopics

One consolidated bank of Windows, Word, Excel, PowerPoint, browser and function-key shortcuts. The syllabus names keyboard shortcuts explicitly, and 2-4 of the 20 CKT questions are pure shortcut recall, so these are the cheapest marks in the module.

Track record in the exam

Test difficulty mix (94 questions)

37 easy47 medium10 hard

Question patterns exams keep repeating

Taken from previous-year papers. If a pattern is marked "very common", expect to see it in your exam.

Direct 'which shortcut does X' recall

very common
Spot it:

'Which shortcut opens File Explorer / creates a new folder / locks the screen?', 'the shortcut to close the active program is'.

How to solve: Recall by first-letter logic on the Win-key row (Win+E Explorer, Win+L Lock, Win+R Run) and by family: Alt+F4 closes a program, Alt+Tab switches, Ctrl+Shift+Esc opens Task Manager directly while Ctrl+Alt+Del shows the security screen first. Eliminate options whose modifier contradicts the verb.

Example: Which shortcut opens File Explorer?

Win+E β€” E for Explorer. Win+X is the power-user menu, Win+P projection.

Learn this in β€œWindows 10/11 and File Explorer shortcuts” β†’

'What does key X do' reverse recall

very common
Spot it:

'Ctrl+H in Word opens…', 'Ctrl+D in Word/Excel does what?', 'What is the function of Ctrl+Y?' β€” the key is given, the action is asked.

How to solve: Reverse the table: key first, then app. Ctrl+H = Replace in Word but History in a browser; Ctrl+D = Font dialog in Word, fill down in Excel, duplicate in PowerPoint, bookmark in a browser; Ctrl+Y = redo. Always read which application the stem names before answering.

Example: In MS Word, Ctrl+D opens the:

Font dialog box β€” not duplicate (PowerPoint) and not fill-down (Excel).

Learn this in β€œUniversal Ctrl keys and MS Word shortcuts” β†’

Function key questions

very common
Spot it:

'F1 is used for', 'which key refreshes the page?', 'spell check runs on which function key?', 'which F-key starts the slideshow?'.

How to solve: Ladder recall: F1 help, F2 rename/edit cell, F3 search, F5 refresh/show/Go To, F7 spelling, F12 Save As (Office) or developer tools (browser). Then let the app decide: F5 in PowerPoint is the show, F5 on the desktop is refresh.

Example: Which function key runs the spelling and grammar check?

F7 β€” in Word, Excel and PowerPoint alike.

Learn this in β€œFunction keys F1-F12” β†’

Same key in different applications

common
Spot it:

'F5 in MS PowerPoint starts… but on the desktop it…', 'Ctrl+D has different uses in Word, Excel and a browser', statement questions mixing apps.

How to solve: Build the cross-table: F5 = refresh/reload (Windows, browsers) vs slideshow (PPT) vs Go To (Word); F12 = Save As (Office) vs dev tools (browser); Ctrl+Shift+N = Incognito (browser) vs new folder (Explorer); Ctrl+H = Replace (Word) vs History (browser). The app named in the stem picks the answer.

Example: F5 in MS PowerPoint starts the slideshow. What does F5 do on the Windows desktop?

It refreshes the desktop or active window β€” same key, different job per application.

Learn this in β€œMS Excel and PowerPoint shortcuts” β†’

Browser vs Office double-duty keys

very common
Spot it:

'Ctrl+H in a browser opens…', 'shortcut for Incognito mode', 'which shortcut reopens a closed tab?', 'Ctrl+D in Chrome does what?'.

How to solve: Browser column: Ctrl+T new tab, Ctrl+W close, Ctrl+Shift+T reopen closed, Ctrl+Shift+N Incognito (Firefox = Ctrl+Shift+P), Alt+Left back, Ctrl+D bookmark, Ctrl+H history, Ctrl+J downloads, Ctrl+Shift+Delete clear data. Check the stem says 'browser' β€” Ctrl+H is Replace in Word and Ctrl+Shift+N is a new folder in Explorer.

Example: In a web browser, Ctrl+H opens:

Browsing history β€” the same keys open Find and Replace in MS Word.

Learn this in β€œWeb browser shortcuts (Chrome, Edge, Firefox)” β†’

Match-the-following shortcut tables

common
Spot it:

List A has shortcuts (or keys), List B has actions; options are four mappings like 'A-2, B-1, C-4, D-3'.

How to solve: Solve the sure pairs first: bold Ctrl+B, undo Ctrl+Z, Task Manager Ctrl+Shift+Esc, new folder Ctrl+Shift+N, slideshow F5. Strike every option mispairing a certain pair, then match the leftovers by elimination.

Example: Match: A. Ctrl+Shift+N B. Alt+F4 C. Win+E D. Ctrl+Shift+Esc

  1. Close program 2. New folder 3. Task Manager 4. File Explorer

A-2, B-1, C-4, D-3 β€” each certain pair removes two wrong options at once.

Learn this in β€œWindows 10/11 and File Explorer shortcuts” β†’

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